Privacy Policy

This Privacy Policy explains how Scoryboard Store collects, uses and protects your personal information when you visit our website, place an order or contact us.

Information we collect

When you visit or shop with Scoryboard Store, we may collect information such as:

Your name
Email address
Billing address
Shipping address
Phone number, if provided
Order details
Payment information
Device and browser information
Website usage information
Messages you send to us

Payment details are processed securely through our payment providers. We do not store full card details on our website.

How we use your information

We use your information to:

Process and deliver your orders
Send order confirmations and shipping updates
Respond to customer service enquiries
Manage returns, refunds and order issues
Improve our website and customer experience
Prevent fraud and protect our store
Send marketing emails, where you have chosen to receive them

Sharing your information

We may share necessary information with trusted third parties who help us operate our store, including:

Payment providers
Shipping and delivery companies
Print-on-demand and fulfilment partners
Email and marketing platforms
Analytics providers
Customer support tools

We only share the information needed for these services to operate.

Marketing communications

If you subscribe to our emails, we may send you updates about products, offers, team gear, winner merch and Scoryboard Store news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email.

Cookies and tracking

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyse traffic and support advertising.

For more information, please read our Cookie Policy.

How long we keep your information

We keep your personal information only for as long as necessary to provide our services, manage orders, meet legal obligations and resolve disputes.

Your rights

Depending on where you live, you may have rights over your personal information, including the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to certain processing
Withdraw marketing consent

To make a request, please contact us through our Contact page.

Keeping your information secure

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure or alteration.

However, no online service can be guaranteed to be completely secure.

Children’s privacy

Scoryboard Store is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

If you have questions about this Privacy Policy or how your information is used, please contact us through our Contact page.